Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
{"xsrfToken":"9d994aef17e80fc5a461bc39cf6fceb3312db767_lout","branding":{"id":"21","key":"itss","name":"Internal DV ICT Services","portalBaseUrl":"/servicedesk/customer/portal/21"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/5e227a7b-5be2-4cbb-b1d5-98bab84ddc85/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1NzMyMTIwYS03NWQ3LTQ1MTctOGJmMy1jNmVlOGMzZGRhYmUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjVlMjI3YTdiLTViZTItNGNiYi1iMWQ1LTk4YmFiODRkZGM4NSI6WyJyZWFkIl19LCJleHAiOjE3NjgzNzM2MTgsIm5iZiI6MTc2ODM3MzAxOH0.hgilOx2sq1bl2V62Zq5wSpvxbIpVyOi6LIUCK2xj-6o&client=5732120a-75d7-4517-8bf3-c6ee8c3ddabe&mode=fit","logoId":"5e227a7b-5be2-4cbb-b1d5-98bab84ddc85","isLogoAvailable":true,"helpCenterTitle":"Servicedesken Digitaal Vlaanderen","sharedPortalName":"< ","userInitialAnnouncementMessageWiki":"<p>This is a servicedesk regarding the products of Digitaal Vlaanderen.<br> <a href=\"https://overheid.vlaanderen.be/informatie-vlaanderen/producten-diensten/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">More info about our Services.</a> <a href=\"https://www.vlaanderen.be/digitaal-vlaanderen/status\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Current status.</a></p>","translations":{"nl-NL":{"helpCenterTitle":"Servicedesk Digitaal Vlaanderen","sharedPortalName":"< ","announcementMessage":"Dit is een servicedesk voor producten van Digitaal Vlaanderen.\n[Meer info over onze diensten|https://www.vlaanderen.be/digitaal-vlaanderen/onze-oplossingen/].\n\n[Huidige status van onze diensten|https://www.vlaanderen.be/digitaal-vlaanderen/status].","localeDisplayName":"Dutch (Netherlands)"},"en-US":{"helpCenterTitle":"Servicedesken Digitaal Vlaanderen","sharedPortalName":"< ","announcementMessage":"This is a servicedesk regarding the products of Digitaal Vlaanderen.\n[More info about our Services.|https://overheid.vlaanderen.be/informatie-vlaanderen/producten-diensten/] [Current status.|https://www.vlaanderen.be/digitaal-vlaanderen/status]","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0055cc","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/5e50fa21-9874-44ad-9903-965250834513/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1NzMyMTIwYS03NWQ3LTQ1MTctOGJmMy1jNmVlOGMzZGRhYmUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjVlNTBmYTIxLTk4NzQtNDRhZC05OTAzLTk2NTI1MDgzNDUxMyI6WyJyZWFkIl19LCJleHAiOjE3NjgzNzM2MTgsIm5iZiI6MTc2ODM3MzAxOH0.9xmy8mkO6h8w6O3B6bQwhAVBMP8kwd5xlPhPYpvKdIs&client=5732120a-75d7-4517-8bf3-c6ee8c3ddabe&height=300&mode=fit","bannerMediaApiFileId":"5e50fa21-9874-44ad-9903-965250834513","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"21","key":"itss","projectId":13963,"serviceDeskId":21,"name":"Internal DV ICT Services","description":"<p>Employees from Digitaal Vlaanderen can enter their service requests here.<br> Please bookmark this URL: <a href=\"https://www.vlaanderen.be/digitaal-vlaanderen/servicedesk/ict\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://www.vlaanderen.be/digitaal-vlaanderen/servicedesk/ict</a></p>","portalBaseUrl":"/servicedesk/customer/portal/21","reqTypes":[{"id":"475","name":"Business service | Product and service portfolio","descriptionHtml":"<p><img class=\"emoticon\" src=\"/servicedesk/customershim/images/icons/emoticons/warning.png\" height=\"16\" width=\"16\" align=\"absmiddle\" alt=\"\" border=\"0\"> This request is intended for the portfolio agency and will be validated. You have to be logged in in order to complete this form.</p>","callToAction":"Business service | Product and service portfolio","introHtml":"<p>Request to create or change a Business Service</p>","icon":13486,"iconUrl":"https://vlaamseoverheid.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13486","groups":[114],"key":""},{"id":"533","name":"Onboarding new employees","descriptionHtml":"","callToAction":"Onboarding new employees","introHtml":"<p><img class=\"emoticon\" src=\"/servicedesk/customershim/images/icons/emoticons/information.png\" height=\"16\" width=\"16\" align=\"absmiddle\" alt=\"\" border=\"0\"> Recruitments for Team Recruitment and Selection, Job Students and Framework Contracts.</p>","icon":13439,"iconUrl":"https://vlaamseoverheid.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13439","groups":[114],"key":""},{"id":"568","name":"Infrastructure","descriptionHtml":"","callToAction":"Infrastructure","introHtml":"<p>Request everything here for ACM/IDM, Akamai, Apigee, AWS, Azure, Bitbucket, Certificaten (publieke), Confluence, Datacenter Muizen, DNS, Jira, Jira Service Management, Sharepoint, Statuspage, adaptations to information systems,...</p>","icon":13411,"iconUrl":"https://vlaamseoverheid.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13411","groups":[114],"key":""},{"id":"571","name":"Your own workplace","descriptionHtml":"<p><a href=\"https://vlaamseoverheid.atlassian.net/wiki/spaces/ICT/pages/6109331474/Service+Request+Catalogus+Je+eigen+werkplek\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Read here all about our services offered for 'Your own workplace'</a></p>","callToAction":"Your own workplace","introHtml":"<p>Request everything here for your hardware, software and access to information systems.</p>","icon":13439,"iconUrl":"https://vlaamseoverheid.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13439","groups":[114],"key":""},{"id":"429","name":"Submit an incident","descriptionHtml":"","callToAction":"Submit an incident","introHtml":"<p>Please report what is not functioning at the moment.</p>","icon":13410,"iconUrl":"https://vlaamseoverheid.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13410","groups":[114],"key":""},{"id":"474","name":"Product | Products and service portfolio","descriptionHtml":"<p><img class=\"emoticon\" src=\"/servicedesk/customershim/images/icons/emoticons/warning.png\" height=\"16\" width=\"16\" align=\"absmiddle\" alt=\"\" border=\"0\"> This request is intended for the portfolio agency and will be validated. You have to be logged in in order to complete this form.</p>","callToAction":"Product | Products and service portfolio","introHtml":"<p>Request to create or change a Product.</p>","icon":13486,"iconUrl":"https://vlaamseoverheid.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13486","groups":[114],"key":""},{"id":"430","name":"Ask a question","descriptionHtml":"","callToAction":"Ask a question","introHtml":"<p>A question is everything else but an incident or a request.</p>","icon":13482,"iconUrl":"https://vlaamseoverheid.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13482","groups":[114],"key":""},{"id":"1628","name":"Uitdiensttredingen","descriptionHtml":"","callToAction":"Uitdiensttredingen","introHtml":"<p>Initieer hiermee een uitdiensttreding</p>","icon":13403,"iconUrl":"https://vlaamseoverheid.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13403","groups":[114],"key":""},{"id":"428","name":"Submit a service request","descriptionHtml":"","callToAction":"Submit a service request","introHtml":"<p>Submit a service request or change(ex adding a new user, changing user permissions, install new software, new hardware, etc...)</p>","icon":13245,"iconUrl":"https://vlaamseoverheid.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13245","groups":[],"key":""},{"id":"451","name":"Email requests","descriptionHtml":"","callToAction":"Email requests","introHtml":"","icon":13416,"iconUrl":"https://vlaamseoverheid.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13416","groups":[],"key":""},{"id":"566","name":"Your own workplace OLD","descriptionHtml":"<p><a href=\"https://vlaamseoverheid.atlassian.net/wiki/spaces/ICT/pages/6109331474/Service+Request+Catalogus+Je+eigen+werkplek\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Read here all about our services for 'Your own workplace'</a></p>","callToAction":"Your own workplace OLD","introHtml":"<p>Request everything here for your hardware, software and access to information systems.</p>","icon":13439,"iconUrl":"https://vlaamseoverheid.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13439","groups":[],"key":""},{"id":"449","name":"Submit a problem","descriptionHtml":"","callToAction":"Submit a problem","introHtml":"","icon":13429,"iconUrl":"https://vlaamseoverheid.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13429","groups":[],"key":""},{"id":"567","name":"Security","descriptionHtml":"<p>Service offering that focuses on Cross-organization risk and information security.</p>","callToAction":"Security","introHtml":"<p><img class=\"emoticon\" src=\"/servicedesk/customershim/images/icons/emoticons/information.png\" height=\"16\" width=\"16\" align=\"absmiddle\" alt=\"\" border=\"0\"> Applications for governance</p>","icon":13240,"iconUrl":"https://vlaamseoverheid.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13240","groups":[],"key":""}],"reqGroups":[{"id":114,"name":"General"}],"orderMapping":{"153":[533],"114":[571,533,429,568,430,474,475,1628]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"ea079725-3d66-318f-ae8e-3690003e2c25","appLinkName":"System Confluence","appLinkUrl":"https://vlaamseoverheid.atlassian.net/wiki","spaceKey":"ITSSSD","spaceName":"ITSS Service Desk","spaceUrl":"https://vlaamseoverheid.atlassian.net/wiki/spaces/ITSSSD","isServer":false},"labels":[],"projectKey":"ICT","serviceDeskId":21,"kbLinkDomainURLs":["https://vlaamseoverheid.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":21,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"ICT","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"Dutch (Netherlands)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1NzMyMTIwYS03NWQ3LTQ1MTctOGJmMy1jNmVlOGMzZGRhYmUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMzk2MyI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NjgzNzQyMTgsIm5iZiI6MTc2ODM3MzAxOCwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.vvxrukSgK0zPldlC9txQjz2lGcQZO0vVh9QIHWQEHcc","targetCollection":"upload-project-13963","endpointUrl":"https://api.media.atlassian.com","clientId":"5732120a-75d7-4517-8bf3-c6ee8c3ddabe","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"sharedPortal":{"name":"< ","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://vlaamseoverheid.atlassian.net/wiki","kbLinkDomainURLs":["https://vlaamseoverheid.atlassian.net"]}},"portalWebFragments":{"headerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:jsd-status-page__sd-portal-header-create_request","name":"sd-portal-header","html":"<div class=\"ap-container\" id=\"ap-jsd-status-page__sd-portal-header-create_request\">\n\n <div class=\"ap-content \" id=\"embedded-jsd-status-page__sd-portal-header-create_request\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"jsd-status-page\",\n \"uniqueKey\":\"jsd-status-page__sd-portal-header-create_request\",\n \"key\":\"sd-portal-header-create_request\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.header.create_request\", \"title\":\"sd-portal-header\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net/portal-header/21?xdm_e=https%3A%2F%2Fvlaamseoverheid.atlassian.net&xdm_c=channel-jsd-status-page__sd-portal-header-create_request&cp=&xdm_deprecated_addon_key_do_not_use=jsd-status-page&lic=none&userAccess=true&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiI1MzQxOTM3ZDIwMDg2YzU3Y2M1M2VhYjgxZDE5MGY0Yjg3NDVmY2IxMWE5Y2M0NWQxN2U2YjA5MDQwMjBkZDdiIiwiaXNzIjoiamlyYTo0NjY0NjE1NC0xNDIyLTQ0YmItOGM1NC1jZjhmNDMyNGMzZWYiLCJjb250ZXh0Ijp7fSwiZXhwIjoxNzY4MzczOTE4LCJpYXQiOjE3NjgzNzMwMTh9.41WUjX__4OK-ZAF6hVAfdRRWUhzWF2FXVlC0oOAn95g\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6ImppcmE6NDY2NDYxNTQtMTQyMi00NGJiLThjNTQtY2Y4ZjQzMjRjM2VmIiwiY29udGV4dCI6eyJuYXYiOnsiaXNOZXdOYXZpZ2F0aW9uIjp0cnVlfSwidXJsIjp7ImRpc3BsYXlVcmwiOiJodHRwczpcL1wvdmxhYW1zZW92ZXJoZWlkLmF0bGFzc2lhbi5uZXQiLCJkaXNwbGF5VXJsU2VydmljZWRlc2tIZWxwQ2VudGVyIjoiaHR0cHM6XC9cL3ZsYWFtc2VvdmVyaGVpZC5hdGxhc3NpYW4ubmV0In0sImppcmEiOnsicHJvamVjdCI6eyJrZXkiOiJJQ1QiLCJpZCI6IjEzOTYzIn19fSwiZXhwIjoxNzY4MzczOTE4LCJpYXQiOjE3NjgzNzMwMTh9.DQVtGZjkXQjx-3JudojW4qofaAJmr23ujLYdQpYk4VA\", \"structuredContext\": \"{\\\"nav\\\":{\\\"isNewNavigation\\\":true},\\\"url\\\":{\\\"displayUrl\\\":\\\"https://vlaamseoverheid.atlassian.net\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://vlaamseoverheid.atlassian.net\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"ICT\\\",\\\"id\\\":\\\"13963\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"ICT\\\",\\\"project.id\\\":\\\"13963\\\",\\\"servicedesk.serviceDeskId\\\":\\\"21\\\"}\",\n \"timeZone\":\"Europe/Berlin\",\n \"origin\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net\",\n \"hostOrigin\":\"https://vlaamseoverheid.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
Recruitments for Team Recruitment and Selection, Job Students and Framework Contracts.