{"xsrfToken":"06b7060c01f0792bc372176ddce01b186db60c04_lout","branding":{"id":"30","key":"vho","name":"Vlaanderen Helpt Oekraïne","portalBaseUrl":"/servicedesk/customer/portal/30"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/5e227a7b-5be2-4cbb-b1d5-98bab84ddc85/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1NzMyMTIwYS03NWQ3LTQ1MTctOGJmMy1jNmVlOGMzZGRhYmUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjVlMjI3YTdiLTViZTItNGNiYi1iMWQ1LTk4YmFiODRkZGM4NSI6WyJyZWFkIl19LCJleHAiOjE3MzM4OTc3MzAsIm5iZiI6MTczMzg5NzEzMH0.3UPnV1gDhmoA_R1WO8hUg45lgiesMi1xacoRWZXFlvI&client=5732120a-75d7-4517-8bf3-c6ee8c3ddabe&mode=fit","logoId":"5e227a7b-5be2-4cbb-b1d5-98bab84ddc85","isLogoAvailable":true,"helpCenterTitle":"Servicedesken Digitaal Vlaanderen","sharedPortalName":"< ","userInitialAnnouncementMessageWiki":"<p>This is a servicedesk regarding the products of Digitaal Vlaanderen.<br> <a href=\"https://overheid.vlaanderen.be/informatie-vlaanderen/producten-diensten/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">More info about our Services.</a> <a href=\"https://www.vlaanderen.be/digitaal-vlaanderen/status\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Current status.</a></p>","translations":{"nl-NL":{"helpCenterTitle":"Servicedesk Digitaal Vlaanderen","sharedPortalName":"< ","announcementMessage":"Dit is een servicedesk voor producten van Digitaal Vlaanderen.\n[Meer info over onze diensten|https://www.vlaanderen.be/digitaal-vlaanderen/onze-oplossingen/].\n\n[Huidige status van onze diensten|https://www.vlaanderen.be/digitaal-vlaanderen/status].","localeDisplayName":"Dutch (Netherlands)"},"en-US":{"helpCenterTitle":"Servicedesken Digitaal Vlaanderen","sharedPortalName":"< ","announcementMessage":"This is a servicedesk regarding the products of Digitaal Vlaanderen.\n[More info about our Services.|https://overheid.vlaanderen.be/informatie-vlaanderen/producten-diensten/] [Current status.|https://www.vlaanderen.be/digitaal-vlaanderen/status]","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0055cc","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/5e50fa21-9874-44ad-9903-965250834513/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1NzMyMTIwYS03NWQ3LTQ1MTctOGJmMy1jNmVlOGMzZGRhYmUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjVlNTBmYTIxLTk4NzQtNDRhZC05OTAzLTk2NTI1MDgzNDUxMyI6WyJyZWFkIl19LCJleHAiOjE3MzM4OTc3MzAsIm5iZiI6MTczMzg5NzEzMH0.zBtzejMO_dRGrknmtVST5jOeimaxAAGe1B6Md1Cl4LA&client=5732120a-75d7-4517-8bf3-c6ee8c3ddabe&height=300&mode=fit","bannerMediaApiFileId":"5e50fa21-9874-44ad-9903-965250834513","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"30","key":"vho","projectId":14068,"serviceDeskId":30,"name":"Vlaanderen Helpt Oekraïne","description":"<p>Welkom! Via deze weg kan u alle vragen en problemen melden die u ervaart bij het aanbieden, valideren of toewijzen van opvanglocaties.</p>\n<p><b>Voor vragen m.b.t. subsidies gelieve een mail te sturen naar VLOT@vlaanderen.be</b></p>","portalBaseUrl":"/servicedesk/customer/portal/30","onlyPortal":false,"reqTypes":[{"id":"620","name":"Aanvraag Export voor CRT","descriptionHtml":"","callToAction":"Aanvraag Export voor CRT","introHtml":"","icon":13244,"iconUrl":"https://vlaamseoverheid.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13244","groups":[155],"key":""},{"id":"592","name":"Aanvraag Export voor VLOT","descriptionHtml":"","callToAction":"Aanvraag Export voor VLOT","introHtml":"","icon":13244,"iconUrl":"https://vlaamseoverheid.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13244","groups":[154],"key":""},{"id":"593","name":"Aanvraag Exportrechten","descriptionHtml":"","callToAction":"Aanvraag Exportrechten","introHtml":"","icon":13244,"iconUrl":"https://vlaamseoverheid.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13244","groups":[154],"key":""},{"id":"560","name":"Andere login- of aanmeldingsproblemen.","descriptionHtml":"","callToAction":"Andere login- of aanmeldingsproblemen.","introHtml":"","icon":13439,"iconUrl":"https://vlaamseoverheid.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13439","groups":[164],"key":""},{"id":"579","name":"Andere vragen of problemen","descriptionHtml":"","callToAction":"Andere vragen of problemen","introHtml":"","icon":13439,"iconUrl":"https://vlaamseoverheid.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13439","groups":[154],"key":""},{"id":"580","name":"Andere vragen of problemen rond locatie, opvangplaats of slaapplek","descriptionHtml":"","callToAction":"Andere vragen of problemen rond locatie, opvangplaats of slaapplek","introHtml":"","icon":13439,"iconUrl":"https://vlaamseoverheid.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13439","groups":[169],"key":""},{"id":"578","name":"De subsidieaanvraag lijkt verkeerd","descriptionHtml":"","callToAction":"De subsidieaanvraag lijkt verkeerd","introHtml":"","icon":13439,"iconUrl":"https://vlaamseoverheid.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13439","groups":[154],"key":""},{"id":"582","name":"Hoofd startdatum aanpassen","descriptionHtml":"","callToAction":"Hoofd startdatum aanpassen","introHtml":"","icon":13439,"iconUrl":"https://vlaamseoverheid.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13439","groups":[169],"key":""},{"id":"557","name":"Ik wens mijn user op inactief te zetten, want ik zal niet meer op het platform werken","descriptionHtml":"","callToAction":"Ik wens mijn user op inactief te zetten, want ik zal niet meer op het platform werken","introHtml":"","icon":13439,"iconUrl":"https://vlaamseoverheid.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13439","groups":[164],"key":""},{"id":"570","name":"Ik wil toegang tot de Vlaamse huisvestingstool, mijn licentie heractiveren of mijn rol wijzigen","descriptionHtml":"","callToAction":"Ik wil toegang tot de Vlaamse huisvestingstool, mijn licentie heractiveren of mijn rol wijzigen","introHtml":"","icon":13439,"iconUrl":"https://vlaamseoverheid.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13439","groups":[164],"key":""},{"id":"563","name":"Ik zie niet alle locaties binnen mijn hoofdgemeente","descriptionHtml":"","callToAction":"Ik zie niet alle locaties binnen mijn hoofdgemeente","introHtml":"","icon":13439,"iconUrl":"https://vlaamseoverheid.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13439","groups":[169],"key":""},{"id":"577","name":"Slaapplek heeft geen subsidieaanvraag","descriptionHtml":"","callToAction":"Slaapplek heeft geen subsidieaanvraag","introHtml":"","icon":13439,"iconUrl":"https://vlaamseoverheid.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13439","groups":[154],"key":""},{"id":"540","name":"Vragen of problemen bij dossier ontheemden","descriptionHtml":"","callToAction":"Vragen of problemen bij dossier ontheemden","introHtml":"<p>Heeft u een probleem of vraag bij een dossier ontheemden?</p>","icon":13439,"iconUrl":"https://vlaamseoverheid.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13439","groups":[155],"key":""},{"id":"581","name":"Wijzigen subsidiecategorie","descriptionHtml":"","callToAction":"Wijzigen subsidiecategorie","introHtml":"","icon":13439,"iconUrl":"https://vlaamseoverheid.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13439","groups":[154],"key":""},{"id":"559","name":"De hoofdgebruiker is terug, gelieve licentie voor de back-up op inactief te zetten en de hoofdgebruiker opnieuw te activeren.","descriptionHtml":"","callToAction":"De hoofdgebruiker is terug, gelieve licentie voor de back-up op inactief te zetten en de hoofdgebruiker opnieuw te activeren.","introHtml":"","icon":13439,"iconUrl":"https://vlaamseoverheid.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13439","groups":[],"key":""},{"id":"527","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":13416,"iconUrl":"https://vlaamseoverheid.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13416","groups":[],"key":""},{"id":"555","name":"Ik heb het formulier ingevuld, maar ik heb nog geen bevestigingsmail gekregen en ik kan nog steeds niet inloggen.","descriptionHtml":"","callToAction":"Ik heb het formulier ingevuld, maar ik heb nog geen bevestigingsmail gekregen en ik kan nog steeds niet inloggen.","introHtml":"","icon":13439,"iconUrl":"https://vlaamseoverheid.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13439","groups":[],"key":""},{"id":"558","name":"Ik word back-up van de subsidiebeheerder (maximum 1 per gemeente) of van de gemeentelijk coördinator tijdens diens afwezigheid","descriptionHtml":"","callToAction":"Ik word back-up van de subsidiebeheerder (maximum 1 per gemeente) of van de gemeentelijk coördinator tijdens diens afwezigheid","introHtml":"","icon":13439,"iconUrl":"https://vlaamseoverheid.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13439","groups":[],"key":""},{"id":"524","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":13425,"iconUrl":"https://vlaamseoverheid.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13425","groups":[],"key":""},{"id":"572","name":"Mijn gegevens kloppen niet meer sinds de release van het nieuwe data model","descriptionHtml":"","callToAction":"Mijn gegevens kloppen niet meer sinds de release van het nieuwe data model","introHtml":"<p>Vb: toegewezen capaciteit, beschikbaarheidsdatum etc..</p>","icon":13439,"iconUrl":"https://vlaamseoverheid.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13439","groups":[],"key":""},{"id":"528","name":"Probleem bij aanbieden locatie, opvangplaats of slaapplek","descriptionHtml":"","callToAction":"Probleem bij aanbieden locatie, opvangplaats of slaapplek","introHtml":"<p>Heeft u een probleem bij het aanbieden van een opvanglocatie?</p>","icon":13434,"iconUrl":"https://vlaamseoverheid.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13434","groups":[],"key":""},{"id":"532","name":"Probleem bij valideren/toewijzen locatie, opvangplaats of slaapplek","descriptionHtml":"","callToAction":"Probleem bij valideren/toewijzen locatie, opvangplaats of slaapplek","introHtml":"<p>Heeft u een probleem bij het valideren of toewijzen van een opvanglocatie?</p>","icon":13203,"iconUrl":"https://vlaamseoverheid.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13203","groups":[],"key":""},{"id":"525","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":13430,"iconUrl":"https://vlaamseoverheid.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13430","groups":[],"key":""},{"id":"529","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":13424,"iconUrl":"https://vlaamseoverheid.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13424","groups":[],"key":""},{"id":"530","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":13428,"iconUrl":"https://vlaamseoverheid.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13428","groups":[],"key":""},{"id":"523","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":13409,"iconUrl":"https://vlaamseoverheid.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13409","groups":[],"key":""},{"id":"526","name":"Vraag bij aanbieden locatie, opvangplaats of slaapplek","descriptionHtml":"","callToAction":"Vraag bij aanbieden locatie, opvangplaats of slaapplek","introHtml":"<p>Heeft u een vraag over het aanbieden van een opvanglocatie via de tool?</p>","icon":13438,"iconUrl":"https://vlaamseoverheid.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13438","groups":[],"key":""},{"id":"531","name":"Vraag bij valideren/toewijzen locatie, opvangplaats of slaapplek","descriptionHtml":"","callToAction":"Vraag bij valideren/toewijzen locatie, opvangplaats of slaapplek","introHtml":"<p>Heeft u een vraag over het valideren of toewijzen van een opvanglocatie?</p>","icon":13439,"iconUrl":"https://vlaamseoverheid.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13439","groups":[],"key":""},{"id":"536","name":"vragen bij terugbetalingen, inrichting woondorpen, locatie, opvangplaats of slaapplek","descriptionHtml":"","callToAction":"vragen bij terugbetalingen, inrichting woondorpen, locatie, opvangplaats of slaapplek","introHtml":"","icon":13231,"iconUrl":"https://vlaamseoverheid.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13231","groups":[],"key":""}],"reqGroups":[{"id":164,"name":"Vragen of problemen bij het inloggen of aanvraag nieuwe gebruiker"},{"id":169,"name":"Vragen of problemen met een locatie, opvangplaats of slaapplek"},{"id":155,"name":"Vragen of problemen bij dossier ontheemden"},{"id":154,"name":"Enkel voor VLOT en ABB"}],"orderMapping":{"154":[593,577,578,581,592,579],"169":[582,563,580],"164":[570,557,560],"152":[532],"151":[526],"155":[540,620]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"ea079725-3d66-318f-ae8e-3690003e2c25","appLinkName":"System Confluence","appLinkUrl":"https://vlaamseoverheid.atlassian.net/wiki","spaceKey":"VHO","spaceName":"Vlaanderen Helpt Oekraïne","spaceUrl":"https://vlaamseoverheid.atlassian.net/wiki/spaces/VHO","isServer":false},"labels":[],"projectKey":"VHO","serviceDeskId":30,"kbLinkDomainURLs":["https://vlaamseoverheid.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":30,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"VHO","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1NzMyMTIwYS03NWQ3LTQ1MTctOGJmMy1jNmVlOGMzZGRhYmUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xNDA2OCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzM4OTgzMzAsIm5iZiI6MTczMzg5NzEzMH0.y8wSd7GI8TxbbRl_mijEBRzNsE7EJh_1RyVP44pGiOM","targetCollection":"upload-project-14068","endpointUrl":"https://api.media.atlassian.com","clientId":"5732120a-75d7-4517-8bf3-c6ee8c3ddabe","tokenDurationInMins":20}},"sharedPortal":{"name":"< ","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://vlaamseoverheid.atlassian.net/wiki","kbLinkDomainURLs":["https://vlaamseoverheid.atlassian.net"]}},"portalWebFragments":{"headerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:jsd-status-page__sd-portal-header-create_request","name":"sd-portal-header","html":"<div class=\"ap-container\" id=\"ap-jsd-status-page__sd-portal-header-create_request\">\n\n <div class=\"ap-content \" id=\"embedded-jsd-status-page__sd-portal-header-create_request\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"jsd-status-page\",\n \"uniqueKey\":\"jsd-status-page__sd-portal-header-create_request\",\n \"key\":\"sd-portal-header-create_request\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.header.create_request\", \"title\":\"sd-portal-header\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net/portal-header/30?xdm_e=https%3A%2F%2Fvlaamseoverheid.atlassian.net&xdm_c=channel-jsd-status-page__sd-portal-header-create_request&cp=&xdm_deprecated_addon_key_do_not_use=jsd-status-page&lic=none&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiIxMzhkOWE0M2RiMzhjNGJmNzU0N2EwNjVlNjc1MGYzNTY4Mjc1Yjk4OTQ0ZWRjZWU5Zjc4ZWNmMWFmODYyMWM0IiwiaXNzIjoiamlyYTo0NjY0NjE1NC0xNDIyLTQ0YmItOGM1NC1jZjhmNDMyNGMzZWYiLCJjb250ZXh0Ijp7fSwiZXhwIjoxNzMzODk4MDMwLCJpYXQiOjE3MzM4OTcxMzB9.k_LguO1uAJ9BCHVyYDIMcQsN4mAOreBFvsHxw9U8M50\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6ImppcmE6NDY2NDYxNTQtMTQyMi00NGJiLThjNTQtY2Y4ZjQzMjRjM2VmIiwiY29udGV4dCI6eyJ1cmwiOnsiZGlzcGxheVVybCI6Imh0dHBzOlwvXC92bGFhbXNlb3ZlcmhlaWQuYXRsYXNzaWFuLm5ldCIsImRpc3BsYXlVcmxTZXJ2aWNlZGVza0hlbHBDZW50ZXIiOiJodHRwczpcL1wvdmxhYW1zZW92ZXJoZWlkLmF0bGFzc2lhbi5uZXQifSwiamlyYSI6eyJwcm9qZWN0Ijp7ImtleSI6IlZITyIsImlkIjoiMTQwNjgifX19LCJleHAiOjE3MzM4OTgwMzAsImlhdCI6MTczMzg5NzEzMH0.E9yNTKPPIfq8dq-PbVMIzIJEzwnx2FIWjAgMaRquo2c\", \"structuredContext\": \"{\\\"url\\\":{\\\"displayUrl\\\":\\\"https://vlaamseoverheid.atlassian.net\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://vlaamseoverheid.atlassian.net\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"VHO\\\",\\\"id\\\":\\\"14068\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"VHO\\\",\\\"project.id\\\":\\\"14068\\\",\\\"servicedesk.serviceDeskId\\\":\\\"30\\\"}\",\n \"timeZone\":\"Europe/Berlin\",\n \"origin\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net\",\n \"hostOrigin\":\"https://vlaamseoverheid.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}